Affiliate Disclosure: We receive compensation from LifeLock for purchases made through links on this site.

What happens if LifeLock’s identity theft protection services fail for any reason?

We will take all the steps necessary to fix the problem by hiring the required experts and paying up to $1 million to provide services to restore your good name.* * Service Guarantee benefits for State […]

What do I have to do to activate the $1 Million Service Guarantee?

You are covered by the $1 Million Service Guarantee once you enroll with LifeLock.* If you need to activate the Guarantee, you must notify us within ninety (90) days of the date you know, or reasonably […]

What are LifeLock Investment Account Activity Alerts? How do I add them to my account?

As a LifeLock Ultimate Plus™ member, with LifeLock Investment Account Activity Alerts, you can review all your investment account activity in one place, and you’ll receive alerts for cash withdrawals and balance transfers to help detect […]

What is the LifeLock Affiliate Program?

Our Affiliate opportunities include online marketing, business-to-business sales, partnering with companies and organizations or selling directly to your friends, family and colleagues. Or consider offering LifeLock as an employee benefit. It’s an excellent way to […]

I have fraud alerts on my credit file, what will happen to them when I become a LifeLock member?

Your fraud alerts will not affect your LifeLock membership. However, with both fraud alerts and the LifeLock Identity Alerts® system in place, you may be contacted more than once if our advanced detection system identifies […]

How can we offer LifeLock as an employee benefit?

For interest in our employee benefit program, click here: http://www.lifelockbusinesssolutions.com/industries/employee-benefits/  

Why do the Terms and Conditions say LifeLock limits its damages to $1000?

I thought LifeLock’s Service Guarantee says $1 million? The exact provision states: IN NO EVENT SHALL LIFELOCK BE LIABLE TO YOU, ANY PARTY YOU REGISTER FOR SERVICES OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE […]

How does LifeLock compare to a credit monitoring service?

While it is important to stay on top of your credit and credit score, credit monitoring was not designed for proactive identity theft protection. With credit monitoring you are only notified of changes to your […]

Does LifeLock cover my business as well as my personal identity?

LifeLock can only cover your personal identity and any account listed under your social security number. We do not cover business entities at this time.

No one can prevent all identity theft.

1 If your LifeLock plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.

††† $3 million coverage in our Ultimate Plus plan consists of up to $1 million each for Reimbursement, Expense Compensation, and Lawyers and Experts. Total coverage and category limits vary depending on plan chosen. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: NortonLifelock.com/Legal.3 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrolment.

††† Up to $1 million for coverage for lawyers and experts, collectively, if needed, for all plans. Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. Benefits under the Master Policy are issued and covered by third party insurance companies. See NortonLifelock.com/Legal for policy info.

LifeLock does not monitor all transactions at all businesses.

‡‡ Phone alerts made during normal local business hours.

Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal

◦ Important Pricing & Subscription Details:

◦ LifeLock Junior™ membership is available only as an added membership to an adult LifeLock plan.

◦ By subscribing, you are purchasing a recurring membership that begins when your purchase is completed and will automatically renew after your first paid term.

◦ The price quoted today may include an introductory offer. Depending on your selection, your membership will automatically renew and be billed at the applicable monthly or annual renewal price found here. The price is subject to change, but we will always notify you in advance. This offer not combinable with other offers.

◦ The credit reports, scores, and credit monitoring features may require an additional verification process and credit services will be withheld until such process is complete.

◦ You can cancel your membership at any time here, or by contacting Member Services at: 844-488-4540. If you are an annual member and request a refund within 60-days after being billed, you are entitled to a complete refund. Otherwise, you are eligible for a pro-rated refund on any unused months through the end of your term. For more details, please visit the LifeLock Refund Policy.

This site is not owned or operated by LifeLock, Inc. and the contents of this site are either under the exclusive control of LLPromoCodes.com or other third parties not under the control of LifeLock, Inc. Any representations contained in this site are those exclusively of the site owner and not LifeLock, Inc. and LifeLock, Inc. is not responsible for the accuracy of any such representations. The site operator may receive compensation from sales made through this site.

Copyright © 2023 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Firefox is a trademark of Mozilla Foundation. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. and other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.