Affiliate Disclosure: We receive compensation from LifeLock for purchases made through links on this site.

I live in a U.S. Territory (For example: Virgin Islands and Puerto Rico), can I still receive a text message alert?

At this time LifeLock is only able to send mobile alerts to residents within the contiguous United States, Alaska and Hawaii. However, LifeLock will still provide you with e-mail and phone alerts.

Do LifeLock Text Message Alerts cover all LifeLock Alerts?

At this time, LifeLock Text Message Alerts are limited to our most time-sensitive alerts, including LifeLock Identity Alerts and Checking and Savings Account Alerts. We are working to make the remainder of our alerts available via text message. […]

Why does my LifeLock Text Message Alert say that I have to go online to respond?

In most cases, you should be able to respond to your LifeLock Text Message Alert right from your phone. However, if you have more than one alert awaiting a response, you will need to respond to the […]

How can I sign up to receive LifeLock Text Message Alerts?

If you would like your LifeLock Alerts sent directly to your mobile phone as a text message, you can update your Communications Preferences via your online account. By electing to receive LifeLock Text Message Alerts, […]

I still have not received my Opt-In text for LifeLock Text Message Alerts, what do I do?

If you have not received your opt-in text, or if you lose it, you can resend the text via your secure online account at LifeLock.com. If you still do not receive your opt-in text, please […]

Which cell phone carriers do you support for LifeLock Text Message Alerts?

LifeLock Text Message Alerts work on most major cell phone carriers (see below). If your phone is able to receive SMS text messages, you should be able to receive LifeLock Text Message Alerts. If you are unsure, check with […]

What is my Identity Exposure Level? How should I interpret my results?

LifeLock tracks over 70 different factors, such as changes of address, opening new lines of credit, and more. Together, these factors allow us to assess the potential exposure level of your personal information. In today’s […]

What information do you need for Lost Wallet Protection?

We do not require you to give any information about the contents of your wallet when you sign up for Lost Wallet Protection. Once you sign up with LifeLock service, you are automatically enrolled in […]

How can I eliminate pre-approved credit card offers for a deceased family member?

How can I eliminate pre-approved credit card offers for a deceased family member? The best way to stop pre-approved credit card offers is to send a copy of the death certificate to the three credit […]

No one can prevent all identity theft.

1 If your LifeLock plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.

††† $3 million coverage in our Ultimate Plus plan consists of up to $1 million each for Reimbursement, Expense Compensation, and Lawyers and Experts. Total coverage and category limits vary depending on plan chosen. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: NortonLifelock.com/Legal.3 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrolment.

††† Up to $1 million for coverage for lawyers and experts, collectively, if needed, for all plans. Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. Benefits under the Master Policy are issued and covered by third party insurance companies. See NortonLifelock.com/Legal for policy info.

LifeLock does not monitor all transactions at all businesses.

‡‡ Phone alerts made during normal local business hours.

Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal

◦ Important Pricing & Subscription Details:

◦ LifeLock Junior™ membership is available only as an added membership to an adult LifeLock plan.

◦ By subscribing, you are purchasing a recurring membership that begins when your purchase is completed and will automatically renew after your first paid term.

◦ The price quoted today may include an introductory offer. Depending on your selection, your membership will automatically renew and be billed at the applicable monthly or annual renewal price found here. The price is subject to change, but we will always notify you in advance. This offer not combinable with other offers.

◦ The credit reports, scores, and credit monitoring features may require an additional verification process and credit services will be withheld until such process is complete.

◦ You can cancel your membership at any time here, or by contacting Member Services at: 844-488-4540. If you are an annual member and request a refund within 60-days after being billed, you are entitled to a complete refund. Otherwise, you are eligible for a pro-rated refund on any unused months through the end of your term. For more details, please visit the LifeLock Refund Policy.

This site is not owned or operated by LifeLock, Inc. and the contents of this site are either under the exclusive control of LLPromoCodes.com or other third parties not under the control of LifeLock, Inc. Any representations contained in this site are those exclusively of the site owner and not LifeLock, Inc. and LifeLock, Inc. is not responsible for the accuracy of any such representations. The site operator may receive compensation from sales made through this site.

Copyright © 2023 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Firefox is a trademark of Mozilla Foundation. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. and other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.