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I received a Sex Offender Registry Alert or Report. What should I do?

The Sex Offender Registry Alert provides you with name, address, and description of any new sex offenders registered in your zip code. We recommend sharing this information with your family and ensure everyone is aware […]

How does Address Change Verification help stop potential identity theft?

Because thieves can change your address to steal your mail and obtain your financial information, your LifeLock identity theft protection service includes Address Change Verification. We notify of changes of address associated with your personal […]

Will I be alerted to every account change with LifeLock Checking and Savings Account Alerts?

LifeLock Checking and Savings Account Alerts notify you of new applications received for checking and savings accounts, pending applications, confirmed account openings, existing account changes to your personal information, a new signer or account holder […]

With LifeLock Credit Alerts how quickly will I be alerted to inquiries to my credit file?

If you are enrolled in LifeLock Ultimate Plus™, we will alert you to changes we receive from the credit bureaus. The exact time it takes to be notified depends on how quickly the creditor reports […]

Will LifeLock notify me if someone tries to open utility bills (electric, cable, phone, etc.) in my name?

Yes. The LifeLock Identity Alerts® system will alert you to applications for many forms of retail credit cards, mortgage loans, tax refund anticipation loans, and auto loans, as well as for other non-credit related transactions, including […]

What are LifeLock Credit Card, Checking and Savings Account Activity Alerts? How do I add them to my account?

With LifeLock Credit Card, Checking and Savings Account Activity Alerts, you can review all of your credit card, checking and savings account activity in one place. In addition, you’ll receive alerts for cash withdrawals, balance transfers […]

I received a LifeLock Data Breach Notification. Does this mean my personal information compromised?

No. LifeLock Data Breach Notification sends regular summaries to members to inform them of confirmed, larger scale data breaches. Simply receiving a notice does not mean your personal information has been compromised; however, if you […]

What sort of activity will I be alerted to with LifeLock Credit Card, Checking and Savings Account Activity Alerts?

As a LifeLock Advantage™or LifeLock Ultimate Plus™member, LifeLock Credit Card, Checking and Savings Account Alerts notify you when cash withdrawals, balance transfers, and other transactions on a linked account surpass a certain threshold. The default […]

What is the LifeLock Identity Alerts System?

The LifeLock Identity Alerts® system alerts you to uses of your information to apply for credit or services in our network. † We scan millions of data points every day, including those for new credit […]

No one can prevent all identity theft.

1 If your LifeLock plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.

††† $3 million coverage in our Ultimate Plus plan consists of up to $1 million each for Reimbursement, Expense Compensation, and Lawyers and Experts. Total coverage and category limits vary depending on plan chosen. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: NortonLifelock.com/Legal.3 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrolment.

††† Up to $1 million for coverage for lawyers and experts, collectively, if needed, for all plans. Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. Benefits under the Master Policy are issued and covered by third party insurance companies. See NortonLifelock.com/Legal for policy info.

LifeLock does not monitor all transactions at all businesses.

‡‡ Phone alerts made during normal local business hours.

Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal

◦ Important Pricing & Subscription Details:

◦ LifeLock Junior™ membership is available only as an added membership to an adult LifeLock plan.

◦ By subscribing, you are purchasing a recurring membership that begins when your purchase is completed and will automatically renew after your first paid term.

◦ The price quoted today may include an introductory offer. Depending on your selection, your membership will automatically renew and be billed at the applicable monthly or annual renewal price found here. The price is subject to change, but we will always notify you in advance. This offer not combinable with other offers.

◦ The credit reports, scores, and credit monitoring features may require an additional verification process and credit services will be withheld until such process is complete.

◦ You can cancel your membership at any time here, or by contacting Member Services at: 844-488-4540. If you are an annual member and request a refund within 60-days after being billed, you are entitled to a complete refund. Otherwise, you are eligible for a pro-rated refund on any unused months through the end of your term. For more details, please visit the LifeLock Refund Policy.

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