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What is LifeLock Ultimate Plus™ Service?

Your bank accounts and credit are a gold mine for identity thieves. LifeLock Ultimate Plus™ service gives you peace of mind knowing you have our most comprehensive identity theft protection available. Enhanced services include alerts for new bank account applications, attempts to take over existing accounts, online credit reports and credit scores.

LifeLock Ultimate Plus protection provides these important benefits:

Credit Card, Checking and Savings Account Activity Alerts – Review your credit card, checking and savings account activity in one place. Receive alerts to help detect fraudulent transaction activity. Network does not cover all transactions.

Checking and Savings Account Application Alerts – Continuously searches for your personal information in new bank account applications. Network does not cover all transactions.

Data Breach Notification – Informs you of publicly reported larger scale security breaches and stolen credential events so you can take action to protect your personal information.

Bank Account Takeover Alerts – Monitors existing checking and savings accounts for changes to identity data or attempts to add new account holders. Network does not cover all transactions.

Investment Account Activity Alerts – Review your investment account activity in one place. Receive alerts to help detect fraudulent activity involving cash withdrawals. Network does not cover all transactions.

Credit Inquiry Alerts – Issues alerts for inquiries made against your credit file.

Online Annual Credit Reports – Receive online access to annual credit reports from all three primary bureaus so you can see the details of your credit worthiness.

Online Annual Credit Scores – Receive online access to annual credit scores from all three primary bureaus so you can understand your credit worthiness.

Monthly Credit Score Tracking – Monthly single bureau credit score tracker to help you identify important changes.

File-Sharing Network Searches – Actively monitors file-sharing networks for exposure of your personal data.

Sex Offender Registry Reports – Notifies you when sex offenders have moved into your zip code.

Priority Live Member Support – Get to the front of the line and speak with a U.S. based Member Services Agent who is available to help.

LifeLock Ultimate Plus protection also provides these additional benefits included in other LifeLock services:

LifeLock Identity Alert® System – Actionable alerts are sent for uses of your Social Security number, name, address or date of birth in applications for credit and services within an extensive network. Our proprietary Not Me® verification technology allows you to respond immediately. Network does not cover all transactions.

Lost Wallet Protection – Quickly cancels or replaces credit or debit cards from a lost or stolen wallet to help stop fraudulent charges before they occur.

Fictitious Identity Monitoring – Scans for names and addresses associated with your Social Security number in public and credit databases so you can confirm whether the activity is fraudulent.

Court Records Scanning – Checks court records for criminal activity linked to your identity information.

Address Change Verification – Notifies you of change of address associated with your personal information so you are alerted if thieves try to divert your mail.

Black Market Website Surveillance – Patrols over 10,000 black market Internet sites for the illegal buying, selling or trading of your personal information.

Reduced Pre-Approved Credit Card Offers – Requests your name be removed from pre-approved credit card mailing lists.

Live Member Support – U.S. based Member Services Agents are available to help.

Certified Resolution Support – A Certified Resolution Agent will personally handle your case and help restore your identity in case of a fraudulent event.

$1 Million Service Guarantee – As a LifeLock member, if you become a victim of identity theft, LifeLock will spend up to $1 million to hire experts to help your recovery. Service Guarantee benefits for State of Washington members are provided under a Master Insurance Policy issued by United Specialty Insurance Company. Benefits for all other members are provided under a Master Insurance Policy underwritten by State National Insurance Company. Under the Service Guarantee LifeLock will spend up to $1 million to hire experts to help your recovery. Please see the policy for terms, conditions and exclusions at LifeLock.com/legal.

No one can prevent all identity theft.

1 If your LifeLock plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.

††† $3 million coverage in our Ultimate Plus plan consists of up to $1 million each for Reimbursement, Expense Compensation, and Lawyers and Experts. Total coverage and category limits vary depending on plan chosen. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: NortonLifelock.com/Legal.3 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrolment.

††† Up to $1 million for coverage for lawyers and experts, collectively, if needed, for all plans. Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. Benefits under the Master Policy are issued and covered by third party insurance companies. See NortonLifelock.com/Legal for policy info.

† LifeLock does not monitor all transactions at all businesses.

‡‡ Phone alerts made during normal local business hours.

‡ Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal

◦ Important Pricing & Subscription Details:

◦ LifeLock Junior™ membership is available only as an added membership to an adult LifeLock plan.

◦ By subscribing, you are purchasing a recurring membership that begins when your purchase is completed and will automatically renew after your first paid term.

◦ The price quoted today may include an introductory offer. Depending on your selection, your membership will automatically renew and be billed at the applicable monthly or annual renewal price found here. The price is subject to change, but we will always notify you in advance. This offer not combinable with other offers.

◦ The credit reports, scores, and credit monitoring features may require an additional verification process and credit services will be withheld until such process is complete.

◦ You can cancel your membership at any time here, or by contacting Member Services at: 844-488-4540. If you are an annual member and request a refund within 60-days after being billed, you are entitled to a complete refund. Otherwise, you are eligible for a pro-rated refund on any unused months through the end of your term. For more details, please visit the LifeLock Refund Policy.

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Contact LifeLock

www.LifeLock.com
Speak to a Live agent: 1-800-948-0498

Identity Theft Resources

U.S. Department of Justice Identity Theft and Identity Fraud Articles • Bureau of Justice Identity Theft Statistics Identity Theft Resource Center • FBI Identity Theft Resources • IRS Identity Theft Assistance

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